Privacy Policy

1. Overview

Our commitment is to safeguard your personal data and honor your privacy. This Privacy Statement describes our practices regarding the collection, use, disclosure, and security of your information when you engage with our website, make bookings, or utilize our services online or in person.

2. Data We Gather

We may gather the following categories of data:

Personal Data

  • Full name

  • Email contact

  • Contact number

  • Postal address

  • Financial details (handled securely by external providers)

  • Official identification (for age and identity validation when necessary)

Reservation & Interaction Data

  • Booking records

  • Preferences and specific requests

  • In-house service usage (e.g., wellness center, dining, gaming activities)

Technical Data

  • Network address

  • Device and browser type

  • Cookies and tracking methods

  • Site engagement data (e.g., pages viewed, interactions)

3. Utilization of Your Data

We utilize your information for the following functions:

  • To handle reservations and bookings

  • To confirm your identity and age

  • To facilitate secure transactions

  • To customize your experience

  • To provide booking alerts and notifications

  • To offer client assistance

  • To enhance our website and offerings

  • To meet legal standards and regulatory duties

4. Disclosing Your Data

We do not trade your personal data. Nonetheless, we may share it with:

  • Reliable service partners (e.g., payment services, support platforms)

  • Government or regulatory bodies, when mandated by law

  • Collaborators for marketing purposes, solely with your permission

5. Cookies and Tracking Tools

We use cookies to improve your visit, evaluate site usage, and deliver tailored content. You can adjust your cookie settings via your browser options.

6. Safeguarding Data

We enforce industry-standard protective measures to secure your data against unauthorized access, loss, or misuse. Financial transactions are securely encrypted and handled.

7. Your Entitlements

Based on your locale, you might possess rights to:

  • View your personal information

  • Amend or correct incorrect data

  • Request erasure of your information

  • Revoke consent for specific data applications

  • Challenge or limit data processing

To utilize these rights, reach out to us using the contact information below.

8. Data Storage

We keep your personal information only as long as needed for the purposes outlined in this policy, or as dictated by relevant laws.

9. Child Privacy

Our offerings are designed for those 18 years or older. We do not intentionally gather data from children. If we identify that we have collected information from a minor, we will promptly remove it.

10. Policy Modifications

We may revise this Privacy Statement occasionally. Updates will be made on this page with the revised date. We recommend reviewing it periodically.

11. Reach Out to Us

For any inquiries or issues regarding this Privacy Statement or your data, feel free to contact us.